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5 New Ways to Retain Top Performers

Many firms are aware of top-talent retention essentials: Attractive compensation, career progression, interesting client work, quality mentoring and leadership programs are crucial to stay competitive.

If you want to position yourself to keep your star players around longer. Here are five ways you can bring new life to retention initiatives...

I Just Told Your Staff to Quit

AN OPEN LETTER ABOUT DISMISSING FRAUD

Dear Manager and Partner,

I don’t know your names. But I chatted recently with one of your staff and I want to tell you about it. “Alexa” approached me privately at a workshop I facilitated, concerned about actions you took with a client.

She felt she witnessed unethical conduct when you allowed your client to deduct expenses that were unrelated to their business.

Top 5 Business Writing Mistakes Your Colleagues Are Making

“We are in client service, but the written communication is a disaster” wrote a manager in need of help for her team. Requests for business writing help and workshops for CPA firms are at an all-time high.

Interestingly, of the requests I’ve received in the last few months, 75% were for help with someone else’s writing issues. To help you on your quest for quality communications, here are some of the most common mistakes, and how you can help your colleagues make a better impression.